Legal

EFFECTIVE DAY January 7, 2021

This Privacy Policy describes how Pronto Ai, LLC, our affiliates, and subsidiaries collect, stores, use, share, and secure your personal information when you use our website and other sites under the getpronto.ai domain (including any subdomains or versions thereof, the “Site”), mobile and desktop applications that link to this Privacy Policy, and any related products or services (collectively, the “Services”). Any reference to “Pronto AI,” “we,” “us,” “our,” or the “Company” is a reference to Pronto Ai, LLC, a Wyoming limited liability company and its affiliates and subsidiaries.

As Pronto AI provides​ various software applications​that access or use the YouTube API Services, if you use these applications, you agree to be bound by YouTube’s Terms of Service and​ the Google Privacy Policy. Similarly, Pronto AI also provides​ various software applications​ that access or use the Facebook API Services, if you use these applications, you agree to be bound by Facebook’s Terms of Service and​ the Facebook’s Privacy Policy.

Further, ifany ofthese applications use Authorized Data, then in addition to the applicable application’s normal procedure for deleting stored data, users can revoke that application’s access to their data

via the Google security settings page. Unless otherwise set forth herein, this Privacy Policy does not apply to websites, applications, or services that display or link to different companies or individuals. Further, you may choose to use certain functions on the Services that distribute your Personal Information to third parties. This Privacy Policy does not apply to those services provided by third-parties. Please refer to the privacy policies of those companies, individuals, and third-parties when using those services.

PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND HOW WE HANDLE YOUR INFORMATION. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT USE THE SERVICES.

1. Information We Collect

When you use our Services, we collect certain information as

described in this Section. As discussed further below, we and our service providers (which are third party companies that work on our behalf), may use a variety of technologies, including cookies and similar tools, to assist in collecting this information. Specifically, when you use our Site, we may collect and analyze information such as your IP address, browser types, browser language, operating system, software and hardware attributes (including device IDs) referring and exit pages and URLs, files you download, domain names, pages viewed and the order of those pages, the date and time you used the Services, error logs, and other similar information.

When you use the Services, we may collect information about you, including:

  1. Personal identifiers such as your name, address, phone number, email address, photo, biographical information, username, and password;
  2. Professional or employment-related information;
  3. Social media profiles;
  4. Financial Information such as billing name and address, credit or debit card number, or bank account information;
  5. Device and usage information such your history, user session information, IP address, browser type, domain names, access times, and referring website addresses;
  6. Interaction with the Services; and,
  7. User submissions including your ratings, tips, updates, alerts, comments, feedback, or any other information that you voluntarily provide (your “Submissions”).

We collect information from these sources:

  1. You on the Services;
  2. Your devices used to access the Services;
  3. Other users;
  4. Governmental organizations; and
  5. Our affiliates and business partners.

2. Legal Bases for Use of Your Information

The legal bases for using your information as set out in this Privacy Policy are as follows:

  1. Where use of your information is necessary to perform our obligations under a contract with you (for example, to comply with: the Terms of Service of our Site or a purchase you made);
  2. Where use of your information is necessary for our legitimate interests or the legitimate interests of others (for example, to provide security for our website and applications; operate our business and our Services; receive payments; comply with legal requirements and defend our legal rights; and prevent fraud);
  3. Where we have a reason to process the data in accordance with EU Member State laws; or
  4. Where we have your consent to engage in a particular processing activity.

We collect information from these sources:

  1. You on the Services;
  2. Your devices used to access the Services;
  3. Other users;
  4. Governmental organizations; and
  5. Our affiliates and business partners.

3. Third-Party Information

In some cases, you may submit information to us, for example

where you sell, offer your own products or services, or send electronic communications to third-parties. This Privacy Policy does not apply to the extent that we are processing such information on behalf of you. If you provide us with any information relating to third-parties, you represent that you have the express authority to do so and acknowledge that it will be used in accordance with this Privacy Policy. We are not responsible for, nor do we have any control over your privacy and data security practices, which may be different than those set forth in this Privacy Policy. Because we may only access third-party information upon instruction from such a party, please inquire with the applicable third-party directly if your information has been submitted to us on by or on behalf of a third-party and you wish to exercise any rights you may have under applicable

data protection laws.How We Use Your Information

We, or our service providers, use your information, without limitation, for the following purposes:

  1. For our everyday business purposes;
  2. To operate and maintain the Services;
  3. To learn how to improve our Services;
  4. To provide you with information about relevant advertisements, promotions, incentives, events, or news and to customize the Services;
  5. To perform legal functions, including to comply with our obligation to prevent fraud and other illegal activities, to resolve disputes, and to enforce agreements;
  6. Comply with any procedures, laws, and regulations which apply to us where it is necessary for our legitimate interests or the legitimate interests of others;
  7. Establish, exercise, or defend our legal rights where it is necessary for our legitimate interests or the legitimate interests of others; and
  8. To create aggregate and de-identified data records by excluding or changing information that makes the information personally identifiable to you.

We maintain reasonable administrative and technical safeguards to protect your personal information. We will retain your personal information for as long as you use our Services and for a reasonable time thereafter.Cookies; How We Use Cookies

  1. Our Services use cookies, tags, and similar tracking technologies to improve functionality, monitor site activity, remember who you are, and customize your user experience. These include our own first-party cookies as well as the third-party cookies of our business and marketing providers. You can find out more about cookies in general and how they work at Cookiepedia.
  2. Our Services use cookies for the following purposes:
    • Security: We use cookies to help detect fraud and abuse, including malicious attempts to access an account without authorization.
    • Sign-in Authentication: When you sign into your account, we use cookies to store your encrypted sign-in information. This allows us to remember your user preferences and give you a more tailored experience based on those preferences. These cookies also allow you to return to the Services without having to sign-in on each page or each time you return.
    • Customized Experience: We use cookies to collect information about how you interact with the Services so that we can tailor your experience based on what is most relevant to your interests.
    • Advertising: We use cookies to track collect and provide information about your preferences or needs to direct relevant advertising to you, and to help us understand whether that advertising is successful or ineffective. These cookies also help limit the number of times a user is shown the same advertisement.
    • Analytics: We use cookies to gather usage and performance data about the Services.
    • Repair: We use cookies to diagnose and fix technology problems
  3. How to control cookies:
  4. If you wish to prevent cookies from tracking your activity on our Services or visits across multiple websites, you can set your browser to block certain cookies or notify you when a cookie is set. If you block cookies on your browser, certain features on our Services may not work. For more information on how you can customize your browser’s cookie setting please visit the link to your web browser below:
    • Chrome
    • Google
    • Safari
    • Internet Explorer
    • Mozilla

4. Online Analytics and Advertising

    1. Analytics
    2. We may use third-party web analytics services (such as those of Google Analytics) on our Services to collect and analyze usage information through cookies and similar tools; engage in auditing, research, or reporting; assist with fraud prevention; and provide certain features to you. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-out Browser Add-on by clicking here. If you receive email from us, we may use certain analytics tools, such as clear GIFs to capture data such as when you open our message or click on any links or banners our email contains. This data allows us to gauge the effectiveness of our communications and marketing campaigns.Online Advertising
    3. You may opt-out of interest-based advertising in general by visiting Digital Advertising Alliance, Network Advertising Initiative, Omniture, and PrivacyChoice. To opt out of Google Analytics for display advertising or customize Google display network ads, visit the Google Ads Settings page. We are not responsible for the completeness, effectiveness, or accuracy of any third party opt-out options or programs. We do not control these opt-out links or whether any particular company chooses to participate in these opt-out programs. We are not responsible for any choices you make using these mechanisms or the continued availability or accuracy of these mechanisms. Please note that if you exercise the choices above, you may still see advertising when you use the Services, but it will not be tailored to you based on your online behavior over time.Notice Concerning Do Not Track

Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. We are committed to providing you

with choices about the information collected on our website for third party purposes, and that is why we provide the variety of opt-out mechanisms listed above. However, we do not currently recognize or respond to browser-initiated DNT signals. To learn more about Do Not Track, you can do so here.Data Sharing

We may share your personal information we collect with a variety of parties, depending upon the purpose for and context in which you provided that information, such as:

      1. With Your Consent: We will share your Personal Information when you direct us to do so.
      2. Service Providers: In connection with our general business operations, Service improvements, and in connection with other legitimate business interests, we may share your Personal Information with service providers who provide certain services on our behalf.
      3. Partners: In order to streamline certain business operations and develop products and services that better meet the interests and needs of our customers, and inform our customers about relevant products and services, we may share your Personal Information with any of our current or future partners.
      4. Marketers: In order to deliver certain advertisements and develop better products and services, we may share certain Personal Information collected from our Services (as described in the Cookies section above) with trusted third parties for marketing, advertising, or similar commercial purposes.
      5. Business Transfers: Your Personal Information may be shared in the event that we go through a business transfer, such as a merger, acquisition, liquidation, bankruptcy, or sale of all or a portion of our assets. For example, your Personal Information may be part of the assets transferred, or may be disclosed (subject to confidentiality restrictions) during the due diligence process for a potential transaction.
      6. Legal Disclosures: We may access, use, preserve, and/or disclose your Personal Information when we have a good faith belief that doing so is reasonably necessary to (a) satisfy any requirement of law, regulation, legal process, or enforceable governmental request, (b) enforce or investigate a potential violation of the Terms of Use, (c) detect, prevent, or otherwise respond to fraud, security or technical concerns, (d) support auditing and compliance functions, or (e) protect the rights, property, or safety of Pronto AI, its users, or the public against harm.
      7. Aggregate/Anonymous Information. From time to time, we may share aggregated and/or anonymized information about use of the Services, such as by publishing a report on usage trends. The sharing of such data is unrestricted.

5. Retention of Information; How to Control Your Information

      1. We keep your information for no longer than necessary for the purposes for which it is processed. The length of time for which we retain information depends on the purposes for which we collected and use it and/or as required to comply with applicable laws. You have certain rights with respect to your information as further described in this section.
      2. With respect to YouTube Data, we store public data no longer than 30 days and following such period, any stored data must be refreshed or deleted after 30 days.
      3. If you would like further information in relation to your legal rights under applicable law or would like to exercise any of them, please contact us using the information in the

        “Contact Information” section below at any time. Your local laws (e.g., in the EU) may permit you to request that we:

        • provide access to and/or a copy of certain information we hold about you
        • prevent the processing of your information for direct-marketing purposes (including any direct marketing processing based on profiling)
        • update information which is out of date or incorrect
        • delete certain information which we are holding about you
        • restrict the way that we process and disclose certain of your information
        • transfer your information to a third party provider of services
        • revoke your consent for the processing of your information
      4. We will consider all requests and provide our response within the time period stated by applicable law. Please note, however, that certain information may be exempt from such requests in some circumstances, which may include if we need to keep processing your information for our legitimate interests or to comply with a legal obligation. We may request you provide us with information necessary to confirm your identity before responding to your request.Marketing Communications and Sharing

You may instruct us not to use your contact information to

contact you by email, postal mail, or phone regarding products, services, promotions and special events that might appeal to your interests by contacting us using the information below. In commercial email messages, you can also opt out by following the instructions located at the bottom of such emails. Please note that, regardless of your request, we may still use and share

certain information as permitted by this Privacy Policy or as required by applicable law. For example, you may not opt out of certain operational emails, such as those reflecting our relationship or transactions with you.General

      1. Acknowledgement: This Privacy Policy in incorporated by reference in our [Terms of Service] and by using our Services, you consent to the terms of this Privacy Policy.
      2. Children: The Services are not directed towards children under 13 years of age and we do not knowingly collect any information from children under 13 years of age through the Services.
      3. International Users: The information discussed in this Privacy Policy is processed in the United States by Pronto AI, LLC, whose principal office in the United States is located at 1195 S Lipan St unit A,Denvr, CO 80223. Your information will be processed in the United States for the purposes described herein. As described above, we also may subcontract the processing of your data to, or otherwise share your data with, other members within Pronto AI or our service providers in countries other than your country of residence, including the United States, in accordance with applicable law. Such third parties may be engaged in, among other things, the provision of Services to you, the processing of transactions and/or the provision of support services. By providing us with your information, you acknowledge any such transfer, storage or use. If we provide any information about you to third party information processors, we will take appropriate measures to ensure such companies protect your information adequately in accordance with this Privacy Policy. These measures may include signing Standard Contractual Clauses in accordance with EU and other data protection laws togovern the transfers of such data. For more information about these transfer mechanisms, please contact us as detailed in the “Contact Information” section below. If applicable, you may make a complaint to the data protection supervisory authority in the country where you reside. Alternatively, you may seek a remedy through local courts if you believe your rights have been breached.
      4. California Privacy Rights. California law gives residents of California the right under certain circumstances to request information from us regarding the manner in which we share certain categories of “personal information” (as defined by applicable California law) with third parties for their direct marketing purposes. For more information or to make an inquiry, please contact us using the Contact Information below.
      5. User Submissions: You are solely responsible for the accuracy and content of the personal information you submit, and for keeping it current and correct.
      6. Indemnification: By linking, referencing, using or accessing our Services, you agree to defend, indemnify and hold harmless Pronto AI, its affiliates, officers, directors, employees, agents, licensors, suppliers, and any other third party, without limitation, against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of this Privacy Policy.
      7. Limitation on Liability: YOU AGREE THAT YOUR ACCESS TO, AND USE OF, THE SERVICES AND THE CONTENT THEREOF IS AT YOUR RISK. YOU AGREE THAT UNDER NO CIRCUMSTANCES SHALL PRONTO AI, LLC OR ANY OF ITS AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARYDAMAGES ARISING FROM VIRUSES, WORMS, TROJAN HORSES OR OTHER CODE THAT HAS CONTAMINATING OR DESTRUCTIVE PROPERTIES OR YOUR REFERENCING, USING, ACCESSING, INABILITY TO USE OR ACCESS OR LINKING TO OR FROM THE SERVICES OR ANY ERRORS OR OMISSIONS IN THE CONTENT THEREOF. TO THE FULLEST EXTENT PERMITTED BY LAW, PRONTO AI IS NOT RESPONSIBLE FOR, AND YOU HEREBY RELEASE PRONTO AI, LLC FROM ANY AND ALL LIABILITY WHICH MAY ARISE FROM, SUCH THIRD PARTIES’ UNAUTHORIZED COLLECTION OF YOUR PERSONAL INFORMATION. There are some jurisdictions that do not allow for the exclusion of certain warranties or the limitation or exclusion of liability for consequential or incidental damages. Based on this conclusion, the liability of Pronoto AI is limited to the greatest extent permitted by law.
      8. Contacting Us: If you have any questions about this Privacy Policy or our privacy practices, please email us at: info@getpronto.ai.
      9. Governing Law; Severability: This Privacy Policy is governed by the laws of the State of Wyoming with jurisdiction and venue being in Denver, Colorado. You agree that you’re referencing, using, or accessing the Services constitutes your acceptance of the jurisdiction of State or Federal courts in Denver, Colorado and that legal action may be brought against, or by, you must be brought in State or Federal courts in Denver, Colorado. In the event any of the provisions of this Privacy Policy shall be determined by a court of competent jurisdiction to be invalid, any such provision determined to be invalid shall not affect the validity of all remaining provisions.
      10. Changes: This Privacy Policy is subject to occasional revision. If we make any changes to this Privacy Policy, we will change the “Last Updated” date.